2024.01.05【Screw Rescue Report】 Monitor Stand Screw

This is a Screw Rescue Report from a customer in Kawasaki City, Kanagawa Prefecture, Kanto Region, Japan.

★ Issue Description:

"I tried to remove the foot of my monitor (Pixio PX248PrimeAdvanced), but the screws were too tight, and I ended up stripping it. I contacted you because I didn't know how to remove the screws."

★ Work Log:

After assessing the damage to the screw from the provided photos, we sent a prototype Neji-saurus Mogura (So called Socket Screw Extractor).

After attempting the operation independently...

★ Customer Appreciation:

"I successfully removed the screw and replaced the foot to the base. I was pleasantly surprised to learn how easily I could remove the screw with the right tools. Thank you very much for your assistance," was the delightful feedback we received. 🦖

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