2023.12.19 [Screw Rescue Report] Torx Screws on HiLux Rear Gate

This is a Screw Rescue Report from a customer in the Higashi-Usuki District of Miyazaki Prefecture in the Kyushu region of Japan.

★Issue Description:

"The screws on the rear gate of the HiLux GUN125 are causing trouble. Due to the presence of anti-loosening agents, they are quite tight. There are two places where I want to loosen them, and one of them is almost stripped. I'm afraid that if I continue, the screw might completely strip."

★Work Log:

After assessing the damage to the screws through photos, we sent a prototype of the Neji-saurus Mogura. The customer tried a trick with the Mogura and...

★Customer Appreciation:

"I was able to remove it safely! I feel foolish for worrying if I could remove it; it came off surprisingly easily! Thank you very much for your quick response, loaning the tool, and the advice. Thanks to that, I received a delightful message 🙇."

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